Shipping policy
SHIPPING POLICY
At mipetly.store, we work to provide an efficient and transparent shipping service. Below you will find our order processing and delivery terms.
Order Processing
All orders are processed within 2 to 4 business days.
As our products are customized, this processing time includes:
- Preparation
- Design
- Order production
Orders are not processed on weekends or public holidays.
Shipping Times
Spain
The estimated delivery time is 6 to 9 business days from the date the order is shipped.
International Shipping
We ship to various countries.
Delivery times may vary depending on the destination, but generally range from:
7 to 15 business days, depending on the destination country and logistical conditions.
Order Tracking
Once your order has been shipped, you will receive a tracking number that allows you to check the status of your shipment.
Delays
Shipping times are estimates and may be affected by external circumstances, including:
- Shipping carrier delays
- Customs procedures
- Weather conditions
- High demand during certain periods
mipetly.store is not responsible for delays caused by these factors.
Shipping Address
It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete.
mipetly.store is not responsible for orders shipped to incorrect addresses provided by the customer.
Customs and Taxes
For international orders, customers may be subject to:
- Customs duties
- Taxes
- Additional fees
These costs:
- Are not included in the product price
- Are the responsibility of the customer in accordance with the regulations of the destination country